Education (Pastoral Care of Tertiary and International Learners) Code of Practice

Note: Please refer to Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021 for detailed information.

The code sets out the expectations that tertiary education organisations, like Primary ITO, need to consider in relation to how our systems and resources support learners’ wellbeing and safety.  We aim to build and maintain strong relationships with learners, employers and industry to identify and define the issues that are important for each stakeholder and to develop appropriate goals, plans and practices around them.

More information can be found on the Ministry of Education’s website.

Code Administrator

NZQA is responsible for monitoring and investigating tertiary education providers like Primary ITO to ensure that we are both following the Code of Practice and taking steps to improve our performance.

An overview of the Code (1:09 mins)

Do you know about the Code?

NZQA has prepared a short video where learners talk about tertiary learner wellbeing and safety. You can view the video here.